AscendTMS is fine for a 3-agent shop. HatchOS is what freight brokerages that are actually scaling run on — and we'll move your data in 30 days.
No setup fees · No contracts · Per-seat pricing from $199/mo. See our full pricing table.Per-seat pricing from $199/mo — get the full breakdown at /pricing →
Helpful defaults: typical AscendTMS spend is $1,500–$2,500/mo per-user-pack at 10 seats. No email gate — we only capture anonymous, hashed demand signals on submit.
Four weeks. No pause. Your team keeps dispatching the entire time.
Nobody loses their book because they switched TMS.
Active and historical loads import with their rates, lanes, and reference numbers. Import profile ships with the platform — zero column mapping on your end.
MC#, DOT#, contact info, W-9, and insurance certificates move over. Shield runs an automated FMCSA authority check on every imported carrier.
Per-customer rate agreements, contact, billing terms — preserved as historical record and ready for first-load invoicing on HatchOS day one.
Roles, commission splits, contact info — preserved. Magic-link invites go out so agents don’t reset passwords.
Your AscendTMS rule triggers get translated into HatchOS native workflows during Week 4 so they keep firing inside an actual AI system, not a rules engine.
Cutover is a scheduled event you control — never a forced blackout. If something breaks post-cutover, response is under an hour. Read the security summary for compliance detail.
The 10 things AscendTMS users actually use daily. Honest — we mark “no” where HatchOS doesn’t claim parity.
| Capability | AscendTMS | HatchOS ✦ |
|---|---|---|
| Dispatch board with tender intake Same workflow — tender board, assigned-agent view, lane filters, no learning curve. |
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| Rate-confirmation PDFs Native generation with branded carrier + shipper letterhead. |
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| Real-time live truck tracking AscendTMS GPS is delayed per Capterra/SoftwareAdvice reviewers. HatchOS integrates Turvo live tracking. |
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| Native AI employees (6 roles) AscendTMS automation is IFTTT triggers only. HatchOS ships Dash, Mark, Lena, Rex, Shield, Knox as autonomous workers. |
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| AI assistant for ops questions AscendTMS has no AI assistant. Hatch AI answers, drafts, summarizes across every module. |
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| White-label platform AscendTMS does not offer white-label at any tier — every agent/customer sees the AscendTMS brand. HatchOS includes it on all plans. |
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| True multi-tenant agent isolation AscendTMS does not enforce data isolation between agents. HatchOS enforces it at the database layer. |
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| FMCSA authority + double-broker check Shield AI runs real-time FMCSA checks + double-broker pattern detection on every carrier engagement. |
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| Commission period close + margin lock Closing a period locks all included commissions — a real financial control AscendTMS does not offer. |
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| Pricing model Free tier + $49–$149/user paid tiers, with DAT/Truckstop billed separately. HatchOS: $199/seat, all core features included. |
“I spent 14 years paying incremental invoices — first Turvo, then MercuryGate, then $149 Pro seats at AscendTMS. I built HatchOS so the next brokerage wouldn’t pay the rollover tax.”Robert Jarrett · Founder & CEO, HatchOS (RL Jarrett & Associates)
The most common questions from brokerages that have switched off AscendTMS.
AscendTMS supports CSV/XLSX exports of carriers, customers, and loads via the admin Reports surface. Our concierge team tells you exactly which reports to run on the discovery call. If exports are gated behind your AscendTMS admin role, we step through the UI with you on a screen-share during Week 1.
No. HatchOS deploys in parallel with AscendTMS — your team keeps dispatching in AscendTMS while HatchOS is populated and validated. The Week 4 cutover is a scheduled event you control, typically when load volume is lightest. There is no forced blackout window.
AscendTMS's free tier is genuinely free for basic use — and HatchOS is more expensive than that. Once you add DAT/Truckstop load board access, premium commission tools, and multiple agents on the Pro tier ($149/user), the cost approaches HatchOS Starter ($199) without white-label, native AI, or real-time tracking. The math flips once you're past free tier.
HatchOS ships six named AI employee roles (Dash, Mark, Lena, Rex, Shield, Knox) who take autonomous actions — not just notifications. Existing AscendTMS rule triggers get mapped into HatchOS native workflows during Week 4's cutover so the rules keep firing, but now they run inside an actual AI system.
Multiple Capterra and SoftwareAdvice reviewers note AscendTMS's GPS tracking is delayed, not live. HatchOS integrates Turvo's real-time tracking layer so your team sees active truck location on a continuous refresh — not periodic pings. At 50+ active loads this gap becomes operationally significant.
No — HatchOS supports the same carrier integrations AscendTMS does, including DAT and Truckstop, plus Postmark + Microsoft Graph for the email side and a native EDI 204/214/990/210 surface. Our integration team validates the inbound mappings end-to-end during Week 3's parallel run.
Nothing changes contractually — you keep paying AscendTMS through the end of your monthly cycle while HatchOS runs alongside it. AscendTMS is month-to-month so the switch is naturally aligned with no lock-in overlap. Many brokerages flip on a Wednesday morning at zero net-cost.
Start the trial — keep dispatching on AscendTMS while we run parallel. The cutover is yours to schedule.
No setup fees · No contracts · Month-to-month from day oneIf your team is on a different legacy platform, the migration playbook ships the same way.